Privacy policy

I. Preamble

With the following Privacy Notice, we, Berlin Hospitality Group GmbH (hereinafter: "Berlin Hospitality"), would like to inform you comprehensively and in detail about how we protect your privacy and how personal data is processed in connection with the use of our services, websites, and/or online platforms. Should you require additional information or find any section unclear, please do not hesitate to contact us using the contact details provided in Section II.

II. Data Controller / Data Protection Officer / Supervisory Authority

Data Controller
Berlin Hospitality Group GmbH
Linienstraße 127,
10115 Berlin
Germany
E-Mail: press@berlin-hospitality.com
Website: [https://www.berlinhospitality.de]

Data Protection Officer
At present, there is no obligation to appoint a Data Protection Officer.

Supervisory Authority
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstrasse 219
10969 Berlin
Germany
Tel: +49 30 13889-0
Fax: +49 30 2155050
E-Mail: mailbox@datenschutz-berlin.de
Website: www.datenschutz-berlin.de

III. Definitions

The definitions and terms used within this Privacy Notice are governed by the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data, the free movement of such data, and the repealing of Directive 95/46/EC (General Data Protection Regulation or "GDPR") as well as the Federal Data Protection Act ("BDSG").

IV. General Principles / Information

  1. General Handling of Personal Data
    We collect and process personal data of our guests, customers, and users to provide our hospitality services, websites, and online platforms. Personal data may also be processed for other lawful purposes as permitted by the GDPR.

  2. Legal Basis
    The legal bases for processing personal data are determined by the GDPR, primarily under Art. 6(1) lit. a, b, c, d, and f.

  3. Enforcement of Claims / Legal Compliance
    We may process personal data to enforce legal claims, comply with legal obligations, or fulfill contractual requirements under Art. 6(1) lit. b, c, and f GDPR.

  4. Obtaining Consent / Right to Revoke
    Consent for processing personal data is obtained in accordance with GDPR standards. Users may revoke their consent at any time by contacting us via the details provided in Section II.

  5. Possible Recipients of Personal Data
    Personal data may be shared with contracted service providers, legal authorities, or other third parties as necessary for providing our services or complying with legal obligations.

  6. Processing of Personal Data in Third Countries
    If personal data is transferred to or processed in non-EEA countries, we ensure adequate protection levels are maintained according to GDPR standards.

  7. Data Deletion and Storage Periods
    Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, and as required by legal retention obligations.

  8. Rights of the Data Subject
    Users have various rights under GDPR, including the right to access, correct, delete, restrict processing, and object to the processing of their personal data.

V. Data Processing for the Provision of Our Websites / Online Platforms

  1. Data Processing for Website Provision / Collection of Log Files
    When users visit our website, certain data is automatically processed to facilitate communication and ensure the security of our IT systems. This includes the user’s IP address, browser type, and other log data.

  2. Use of Cookies
    Our websites use cookies to enhance user experience and functionality. Users may control cookie settings and withdraw consent at any time.

  3. Web Analysis / Use of Analysis Tools
    We utilize various tools such as Google Analytics and HubSpot to analyze and optimize website performance, ensuring an enhanced user experience.

VI. Data Processing for the Purpose of Newsletter / Advertising / Marketing

  1. Newsletter Registration
    Users can subscribe to our newsletter, and consent is obtained via a double opt-in process. Users may unsubscribe at any time.

  2. Use of Personal Data for Advertising and Marketing Purposes
    Personal data may be used for advertising, direct marketing, and customer satisfaction surveys, either based on consent or legitimate interest as permitted by GDPR.

VII. Possible Recipients of Data / Persons Authorized to Access Data

Data may be accessed by authorized personnel within Berlin Hospitality and shared with external service providers, legal authorities, or third parties as necessary to fulfill our contractual and legal obligations.

VIII. Data Processing Outside the EEA

Data processing may occur outside the EEA, especially when providing services to international customers. In such cases, we ensure compliance with GDPR standards for data protection.

IX. Obligation to Provide Personal Data (Mandatory Data)

Certain personal data is necessary for the initiation and fulfillment of contracts. Failure to provide mandatory data may result in the inability to provide services.

X. Processing of Data for the Enforcement of Claims / Fulfillment of Legal Obligations

Personal data may be processed to enforce legal claims or comply with legal obligations, with the legal basis being Art. 6(1) lit. b, c, or f GDPR.

XI. Rights of the Data Subject

Users are entitled to various rights under GDPR, including the right to information, correction, deletion, restriction of processing, and data portability. Users also have the right to object to data processing and to file complaints with the relevant supervisory authority.

XII. Alterations of the Data Protection Declaration, Language Versions

We reserve the right to amend this Privacy Policy as necessary and will inform users of significant changes. In case of disputes, the German version of this Privacy Policy will take precedence.

XIII. Cookies We Use

Detailed information about the cookies used on our websites can be found in our cookie notice accessible via the cookie banner or the “Cookie Settings” tab.